Privacy Policy

PandaBet is an online subscription service that provides members with access to PandaBet's software, tools, and educational content, delivered through the PandaBet website (pandabetpro.com) and our Discord community. PandaBet is not a bookmaker, gambling operator, or financial advisor, and provides software and educational information only.

This Privacy Policy explains how information is handled in connection with your use of PandaBet, including via pandabetpro.com and our Discord community.

PandaBet collects minimal personal information. We do not sell, rent, or trade your information to third parties for marketing purposes.

Most personal and payment data is handled directly by third-party platforms, primarily Whop Marketplace and Discord, and not by PandaBet.

Information collected by PandaBet is used solely to:

• Operate and improve the pandabetpro.com website
• Respond to and follow up on any email enquiry you send us
• Grant or remove Discord access based on subscription status
• Moderate the PandaBet Discord community
• Respond to support requests
• Detect and investigate misuse, abuse, or fraud

We do not use your information for advertising, profiling, or marketing to third parties.

PandaBet uses PostHog for website analytics. PostHog collects anonymised usage data to help us understand how visitors interact with pandabetpro.com. No personally identifiable information is linked to analytics events without your explicit action (such as submitting an email address).

Third-party platforms including Whop and Discord may use cookies or local storage on their own platforms. This is governed by their respective privacy policies.

If you provide your email address to us, for example by contacting us or submitting it through a form on the site where one is offered, we may reply to you and, where relevant, send occasional updates about PandaBet.

You can unsubscribe at any time by contacting support@pandabetpro.com or using any unsubscribe link included in our emails. We comply with the Australian Spam Act 2003 (Cth).

Email addresses collected via pandabetpro.com forms are stored securely in PandaBet's database infrastructure hosted in Australia (ap-southeast-2 region).

All payment data and broader personal information is stored and secured by Whop Marketplace, Discord, and their integrated payment processors. These providers are responsible for their own security practices and compliance obligations.

We take reasonable steps to protect information we hold, but no transmission or storage system is completely secure. If you believe your information has been compromised, contact us immediately at support@pandabetpro.com.

PandaBet does not sell, rent, or trade your personal information.

We may disclose information where required by law, court order, or regulatory authority, or where necessary to investigate suspected fraud, misuse, or illegal activity.

Whop, Discord, and payment processors may process data in countries outside Australia. Because PandaBet does not directly control this processing, any international transfers are governed by those platforms' own legal frameworks and privacy policies.

Email addresses collected directly by PandaBet are stored in Australia.

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of any email address we hold for you

For information held by Whop or Discord, you must exercise your rights directly with those platforms.

To make a privacy request regarding information held by PandaBet, contact support@pandabetpro.com. We will respond within a reasonable timeframe.

PandaBet is intended only for individuals who are of legal gambling age in their jurisdiction (18 years or over in Australia). We do not knowingly collect personal information from anyone below the legal age. If you believe an underage person has accessed PandaBet, contact support@pandabetpro.com.

This Privacy Policy may be updated from time to time. Updates take effect when published at pandabetpro.com. Continued use of PandaBet following any update constitutes acceptance of the revised policy.

For privacy-related enquiries or complaints:

Email: support@pandabetpro.com

Website: pandabetpro.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.